MLA Licensed companies are inspected periodically to stringent standards including a sampling inspection of recent installations undertaken. Companies are dedicated to provide skilled and accurate workmanship, and are positively encouraged to maintain standards in training, equipment and Best Practices. All security installations are backed by guarantees on workmanship and materials used. Lock-Tech is properly insured to carry out security installations on, or to, your premises. To further guarantee customer satisfaction the MLA itself has insured its Approved Companies when installing security products to manufacturer’s recommended instructions and insurers guidelines (limited to installations in excess of £250). Exceptions will occur if any alteration, amendment, removal or reinstallation is attempted by any persons other than the original installing company. This also applies if any undue wear and tear, abuse or act of vandalism is apparent. If product failure or faulty workmanship causes a Lock-Out, the Company reserves the right to ascertain the cause and carry out any appropriate rectification, also to make charges where applicable, having first advised the customer. Liability is limited to replacement value only of the same or similar equivalent product and in all cases limited to the guarantee periods.